FAQ — MyShinyMadness Art

Here at MSM we believe it's important to thank the folks that contribute and do an epic job of avoiding landfill BUT if you live far far away and are getting a touch of FOMO ...there is another way!!!!!

You can buy your way in ... that's right buy 3 art prints/original works within 6 months and contact me to let me know and I will personally add your name in lights to the much coveted sustainability Rockstars page.

Who ever said capitalism wasn't useful if you have cash money.

Stay Shiny

Fine art prints are delicate so avoid touching the print surface with bare hands as the moisture and oils from your skin can affect print quality. To avoid damage, hold prints by the edge or wear cotton gloves while holding them.

Ideally, take your print straight to a framer, do not take it out of the protective tube.
If you're handling or framing the print yourself, please wear white cotton gloves which are lint-free and designed for handling art.
Where artwork must be handled without gloves, please wash your hands and dry thoroughly prior to touching. Natural skin oils and moisturisers can easily damage the print. If it is possible for you, do not touch your print without gloves. Do not touch the printed image with our skin, only the white edges.
Please use two hands to support your print, be very careful not to allow the print to bend as creases are permanent. We recommend you ask for help from another person.
Be careful not to scuff or scratch the image side of the print. Never attempt to rub the surface of the image with your finger or fingernail as this could easily scratch the surface of the print.
Store prints properly; protect them from airborne contaminants, moisture, UV light and high temperatures.
The cardboard tube/triangle your print has arrived in is not suitable for long term storage. However, your print is safe while wrapped in the special acid free tissue paper that we have provided and will be fine for up to a few months in the tube. When you take the print out of the tube, please allow time for it to flatten under its own weight before framing.
When displaying prints in frames, mount them under glass to minimise exposure to humidity, smoke and the atmospheric contaminants. UV glass is the premium option to maximise protection from UV rays, whilst improving the look of your artwork.
When framing, leave a gap between the glass and the print.
Do not display framed fine art paper prints outdoors.
Framed or unframed, avoid placing prints in direct sunlight as UV light can cause the colours to fade over time.
Once framed properly, a fine art print can survive for decades.

Cleaning

Never use cleaning products or water as this may permanently damage the print.
Be very careful with dusting, do not rub the print, even a soft rag can result in damaging the print.
If using compressed air, apply short bursts while keeping the nozzle at least 12" back from the face of the print.
Do not blow on your print as you may inadvertently deposit water droplets that can mark your print.
Come back and see us sometime and don't forget to stay Shiny!

The tips for handling canvas are similar to the tips for fine art paper prints. Please handle Canvas prints with care. However, canvas is generally a little more forgiving to handle than Fine Art Paper and doesn't quite have the same needs.

Our beautiful art is printed on 380gsm Poly/Cotton blended canvas supplied flat not stretched.
Canvas prints do not require framing under glass. But please try to avoid direct exposure to UV light, moisture and other contaminants.
The very nature of a natural product such as cotton canvas means that there will be imperfections (lumps and bumps) on the surface of the canvas caused by the variations in the cotton threads that make up the canvas. This is normal and a feature of cotton canvas.
After unrolling the print from the packaging, please use two hands to support the print so it will not bend. Even better, take you print directly to the framer still in its packaging rather than handle it yourself.
Our canvas prints are "mirror wrap" where the image stops at the canvas edge and the sides to be wrapped are a reflection of the main image.
The size of the main image will be the size of your ordered print.
The mirror reflections are designed to be the sides of a stretched canvas, we use 32mm deep stretcher bars with a 5cm mirror wrap.
The mirror reflections will add 32mm of printed image to each edge of your canvas. The mirror reflections will be marked with black lines to help guide stretching and framing.
Dont forget to come back and visit us sometime and dont forget to stay shiny!

Cleaning

Canvas prints can be cleaned with a light feather duster. If anything marks your canvas or stains it, seek expert advice such as a fine art print framer.

Great question. At The MyshinyMadness headquarters, believe quality is what sets as apart from the rest.

All our printing is done on wide gamut giclée printers using archival pigment inks ensuring the longevity of the print. Giclee fine art printing offers one of the highest degrees of accuracy and richness of colour available in any of the reproduction techniques.

The paper we use for prints is "Soft White Etching 275gsm Textured Matte" This paper produces fine art prints, high white with a surface texture that replicates a traditional etching paper. Coated with the latest pigment and dye inkjet receptive technology, the cotton content in the base gives a high quality feel whilst providing flexibility. With an excellent colour gamut and exceptional d-max, this paper is the ideal for reproducing a wide range of tones. This paper is also acid and lignin free.

At Myshinymadness, sustainability is at the core of what I do. I am committed to creating art that not only inspires but also contributes positively to the environment. As part of my commitment, I proudly support the New Zealand Native Forest Restoration Trust (NFRT). Through my donation, I am helping to protect and restore native forests, contributing to the preservation of New Zealand's natural heritage. This initiative aligns with my dedication to reducing our environmental footprint and fostering a sustainable future.

Frequently Asked Questions

What are our payment terms?

How do I become a Sustainability Rockstar?

What shipping options do you offer?

Do you have a return policy?

Do you print limited editions?

How do I care for my print?

How do I care for my canvas ?

How should interested customers contact us?

Do you accept commissioned projects?

Can you help customers with the selection of frames for their artwork?

Do you accept wholesale purchases from corporate art consultants and interior designers?

Do you rent or lease our art and what are your fees?

Are you interested in being contacted by galleries or agents?

Can I donate stuff for your art?

How do I know when there are new art and prints available?

What paper do you use for your prints?

What else do you do to support sustainability?

Interested in becoming part of the Sustainability Rockstar Community?