Question 1

What are our payment terms?

Accepted Answer

Please check out using your debit/credit card, Paypal or Afterpay

Question 2

How do I become a Sustainability Rockstar?

Accepted Answer

Here at MSM we believe it's important to thank the folks that contribute  and do an epic job of avoiding landfill BUT if you live far far away and are getting a touch of FOMO ...there is  another way!!!!!
You can buy your way in ... that's right  buy 3 art prints/original works within 6 months and contact me to let me know and I will personally add your name in lights to the much coveted sustainability Rockstars page.
Who ever said capitalism wasn't useful if you have cash money.

Stay Shiny

Question 3

What shipping options do you offer?

Accepted Answer

Myshinymadness.com offers worldwide shipping!
Art prints and canvases: 
Free shipping in NZ
$45 Australia 
$100 International/All other countries.

All sculptures and art pieces other than prints and canvases, shipping price provided on expression of interest. Please email lisa@myshinymadness.com (lisa@myshinymadness.com)to discuss.

Question 4

Do you have a return policy?

Accepted Answer

Yes, please see our shipping and returns policy.

Question 5

Do you print limited editions?

Accepted Answer

Yes we do.  These are located at the menu under the Limited Edition tab featuring:

The Sustain Me Series: Limited Edition Art Prints (100 only worldwide per size) signed.
				    Canvas: (10 only worldwide per size) signed and numbered.

Question 6

How do I care for my print?

Accepted Answer

Fine art prints are delicate so avoid touching the print surface with bare hands as the moisture and oils from your skin can affect print quality.  To avoid damage, hold prints by the edge or wear cotton gloves while holding them.
 • Ideally, take your print straight to a framer, do not take it out of the protective tube.
 • If you're handling or framing the print yourself, please wear white cotton gloves which are lint-free and designed for handling art.
 • Where artwork must be handled without gloves, please wash your hands and dry thoroughly prior to touching. Natural skin oils and moisturisers can easily damage the print. If it is possible for you, do not touch your print without gloves. Do not touch the printed image with our skin, only the white edges.
 • Please use two hands to support your print, be very careful not to allow the print to bend as creases are permanent. We recommend you ask for help from another person.
 • Be careful not to scuff or scratch the image side of the print. Never attempt to rub the surface of the image with your finger or fingernail as this could easily scratch the surface of the print.
 • Store prints properly; protect them from airborne contaminants, moisture, UV light and high temperatures.
 • The cardboard tube/triangle your print has arrived in is not suitable for long term storage. However, your print is safe while wrapped in the special acid free tissue paper that we have provided and will be fine for up to a few months in the tube. When you take the print out of the tube, please allow time for it to flatten under its own weight before framing.
 • When displaying prints in frames, mount them under glass to minimise exposure to humidity, smoke and the atmospheric contaminants. UV glass is the premium option to maximise protection from UV rays, whilst improving the look of your artwork.
 • When framing, leave a gap between the glass and the print.
 • Do not display framed fine art paper prints outdoors.
 • Framed or unframed, avoid placing prints in direct sunlight as UV light can cause the colours to fade over time.
 • Once framed properly, a fine art print can survive for decades.
Cleaning
 • Never use cleaning products or water as this may permanently damage the print.
 • Be very careful with dusting, do not rub the print, even a soft rag can result in damaging the print.
 • If using compressed air, apply short bursts while keeping the nozzle at least 12" back from the face of the print.
 • Do not blow on your print as you may inadvertently deposit water droplets that can mark your print.
 • Come back and see us sometime and don't forget to stay Shiny!

Question 7

How do I care for my canvas ?

Accepted Answer

The tips for handling canvas are similar to the tips  for fine art paper prints. Please handle Canvas prints with care. However, canvas is generally a little more forgiving to handle than Fine Art Paper and doesn't quite have the same needs.
 • Our beautiful art is printed on 380gsm Poly/Cotton blended canvas supplied flat not stretched.
 • Canvas prints do not require framing under glass. But please try to avoid direct exposure to UV light, moisture and other contaminants.
 • The very nature of a natural product such as cotton canvas means that there will be imperfections (lumps and bumps) on the surface of the canvas caused by the variations in the cotton threads that make up the canvas. This is normal and a feature of cotton canvas.
 • After unrolling the print from the packaging, please use two hands to support the print so it will not bend. Even better, take you print directly to the framer still in its packaging rather than handle it yourself.
 • Our canvas prints are "mirror wrap" where the image stops at the canvas edge and the sides to be wrapped are a reflection of the main image.
 • The size of the main image will be the size of your ordered print. 
 • The mirror reflections are designed to be the sides of a stretched canvas, we use 32mm deep stretcher bars with a 5cm mirror wrap.
 • The mirror reflections will add 32mm of printed image to each edge of your canvas. The mirror reflections will be marked with black lines to help guide stretching and framing.
 • Dont forget to come back and visit us sometime and dont forget to stay shiny!
Cleaning
 • Canvas prints can be cleaned with a light feather duster. If anything marks your canvas or stains it, seek expert advice such as a fine art print framer.

Question 8

How should interested customers contact us?

Accepted Answer

Please email lisa@myshinymadness.com (lisa@myshinymadness.com)or use the contact us form on our home page.

Question 9

Do you accept commissioned projects?

Accepted Answer

Yes, please contact us to discuss - lisa@myshinymadness.com

Question 10

Can you help customers with the selection of frames for their artwork?

Accepted Answer

All canvases are sold unstretched, however our Art Print team will be able to discuss the option for stretched and framed with you, additional cost to be paid to Art Print team directly.   If you are struggling with choosing the right frame for your print, please feel free to email me at Lisa@myshinymadness.com and I will be more than happy to send you a few frame ideas and insights!

Question 11

Do you accept wholesale purchases from corporate art consultants and interior designers?

Accepted Answer

Yes, if you want to buy three or more pieces, a discount can be discussed.

Question 12

Do you rent or lease our art and what are your fees?

Accepted Answer

Yes, absolutely. Price on application - please contact lisa@myshinymadness.com

Question 13

Are you interested in being contacted by galleries or agents?

Accepted Answer

Yes, please contact us at lisa@myshinymadness.com

Question 14

Can I donate stuff for your art?

Accepted Answer

As a community-led upcycle artist, I love using cast-offs and odds and ends to create art (and stop them from going to landfill).
If you have something to donate, please contact me at lisa@myshinymadness and I will be in touch

Thanks!

Question 15

How do I know when there are new art and prints available?

Accepted Answer

Sign up to my mailing list at the bottom of this page & I will send out an email when I have new art & prints on my site

Question 16

What paper do you use for your prints?

Accepted Answer

Great question.  At The MyshinyMadness headquarters, believe quality is what sets as apart from the rest.

All our printing is done on wide gamut giclée printers using archival pigment inks ensuring the longevity of the print.  Giclee fine art printing offers one of the highest degrees of accuracy and richness of colour available in any of the reproduction techniques.

The paper we use for prints is "Soft White Etching 275gsm Textured Matte"  This paper produces fine art prints, high white with a surface texture that replicates a traditional etching paper.  Coated with the latest pigment and dye inkjet receptive technology, the cotton content in the base gives a high quality feel whilst providing flexibility. With an excellent colour gamut and exceptional d-max, this paper is the ideal for reproducing a wide range of tones. This paper is also acid and lignin free.

Question 17

What else do you do to support sustainability?

Accepted Answer

At Myshinymadness, sustainability is at the core of what I do. I am committed to creating art that not only inspires but also contributes positively to the environment. As part of my commitment, I proudly support the New Zealand Native Forest Restoration Trust (NFRT). Through my donation, I am helping to protect and restore native forests, contributing to the preservation of New Zealand's natural heritage. This initiative aligns with my dedication to reducing our environmental footprint and fostering a sustainable future.

Interested in becoming part of the Sustainability Rockstar Community?